Canada Post Service Disruption FAQ

GENERAL INFORMATION

In light of the rotating Canada Post strikes, we are currently shipping all orders via Purolator.

What's going on?

Canada Post is in negotiation with its employees on a new labour contract. Postal workers are currently engaged in 24-hour rotating strikes. Depending on the city affected, items shipped via Canada Post may be delayed because of this service disruption. For the latest information, please see Canada Post's website.

EXISTING CANADA POST ORDERS

I have an item in-transit. When will it be delivered to me?

If your order is being delivered by Canada Post and it is currently in transit, the expected delivery date may no longer be accurate. The most update information on the delivery status of your package can be found on the Canada Post website using the tracking number provided to you at the time of shipment. Visit https://www.canadapost.ca/cpc/en and enter your tracking number in the TRACK field. If you require further assistance, please contact GrillSpot customer support at 1-844-863-0150, or via email.